Terms of service.
Last updated 18 August 2026 · Terms version 2026-08-18 · Plain English on purpose
The website checkout is for creators, sole traders, companies and organisations buying editing wholly or mainly for an existing creator, trade, business, craft or professional activity. By ordering through the checkout, you confirm that is the main purpose of your purchase and that it is not mainly for personal use. If you want a personal-use edit, contact me before ordering instead of using this checkout.
Who you’re dealing with
The supplier is Karim Huggins-Buschi, a UK sole trader trading as Hahkeemi b..
What you’re buying
Standard website purchases are prepaid video-editing capacity. A short-form or long-form video bought at checkout becomes a paid editing credit in your client portal. You do not have to choose the footage, brief or exact delivery date at the moment you pay; those are planned afterwards using the portal’s current availability and booking rules.
The price shown immediately before you continue to PayPal is the price for that order. Quoted work uses the price and payment schedule in the quote or written agreement. Prices can change for future orders, but a later price change does not change an order you have already paid for.
Ordering and payment
Standard website orders are paid upfront through PayPal. The checkout shows the basket and total before PayPal opens. You must accept these Terms before checkout can continue. The order records the Terms version that applied when you purchased it, and a confirmation email is sent after successful payment.
After-hours requests work differently. Where the portal offers one, PayPal may place an authorisation hold for the displayed surcharge. The surcharge is captured only if I accept the request. If I decline it or the request expires, the authorisation is released.
Planning and delivery
- Buying a credit reserves editing capacity; it does not by itself create an immediate editing start time.
- You add footage, the brief and preferred dates later in the client portal.
- A delivery date shown as confirmed in your portal is the date I am working to.
- Videos left without a chosen date can be fitted into the applicable planning week under the portal rules.
- If I need to move a promised deadline, I will tell you and record the replacement date.
- Deadlines assume I have usable footage, working access links and the information needed to edit.
Cancellations, refunds and changing plans
Orders through the standard checkout are business purchases and do not come with an automatic change-of-mind cash refund simply because your content plans change after payment. The purchase reserves limited editing capacity that I plan the month around.
If you no longer need to use a paid video when originally planned, the normal solution is to move or roll the unused credit where the portal’s booking and rollover rules allow, rather than cancel the purchase for cash. If you need something different, contact me and I can agree a practical alternative in writing.
If I cancel work, cannot provide a paid service, or otherwise owe you a remedy under the contract or applicable law, this section does not let me simply keep money for a service I have not supplied. Any agreed refund, replacement credit or other remedy will be handled according to the circumstances.
The checkout is not offered for primarily personal consumer purchases. If, despite the business-purpose confirmation at checkout, a transaction is legally treated as a consumer contract, any mandatory consumer rights that cannot lawfully be excluded still apply.
Unused videos and rollover
Where the portal marks an unused paid video as eligible to roll over, it can carry into the following month once. A rolled video can then expire on the date shown in the portal if it is still unused. The portal and reminder emails are the source of truth for the specific rollover or expiry date attached to that video.
Revisions
Revisions are unlimited and included in the price. There is no per-change charge or arbitrary revision cap. A revision request still needs to relate to the video that was ordered; a materially different new video can require a new order or quote.
Your footage, the edit and third-party material
You keep the rights you already have in footage and other material you provide. You are responsible for having permission to give me that material and to use it in the finished video.
Once the relevant work is paid for, you may use, publish, monetise and adapt the bespoke final edit worldwide without crediting me. That permission covers the editing work and original elements I am able to license to you; music, fonts, stock, game footage and other third-party material remain subject to their own owners’ rights and licences.
I may show a finished video that you have already made public as an example of my work, unless you ask me not to. I will not publish private or unreleased source material as a portfolio piece without permission. Testimonials, profile photos or similar client endorsements are agreed separately.
What I won’t edit
I can refuse work that is unlawful, hateful, harassing, exploitative, or sexual content involving minors. If I refuse an order before providing the affected paid service, I will return or replace the value of that unperformed work as appropriate.
Your account and personal data
You can ask to close your client account. Closing it removes portal access and scrubs the personal profile and client-supplied creative/communication content the system does not need to keep. Financial records and limited audit/reconciliation records can be retained where needed for tax, payment, security or legal purposes. The Privacy notice explains this in more detail.
If something goes wrong
Contact me at keemdoesvideo@gmail.com first so I can try to sort it out. These Terms are governed by the law of England and Wales. Nothing in these Terms excludes a right or liability that the law does not allow the parties to exclude.